 The Saltshaker
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The Saltshaker When one of the world's leading experts on relationships was asked to describe what he had learned from more than thirty years of studying them, he answered, "It sounds simple, but in fact you could capture all of my research findings with the metaphor of a saltshaker. Instead of filling it with salt, fill it with all the ways you can say yes, and that is what a good relationship is... In contrast, in a partnership that's troubled, the saltshaker is filled with all the ways you can say no." What's the ratio between saying yes and saying no in your organization? We
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